Note: Automatic reminders are sent 1 week after the reward was initially sent and 1 week before the end of the claim period for any unclaimed rewards.
1. Navigate to Reports and then Order History.
2. Click the three dots next to the reward you want to resend. Then, click Resend from the drop-down menu.
3. Select your preferred method to resend the reward to the recipient.
Resend via Guusto
Resend via your email
Resend the reward link by copying and pasting it into your own communication tool (e.g., Slack). Click the Apply to Selected button.
If you have multiple unclaimed rewards that you would like to resend, you can do so by following the steps below!
1. Navigate to Reward Reports > Order History.
2. Select multiple unclaimed rewards by checking the box next to the gift thumbnail.
3. Click Apply to Selected.
4. In the modal pop-up, click the Resend Rewards button.
