When you receive a Guusto gift, you will be prompted to enter your email address to add the gift to your account. You can then login to Guusto anytime on the Web or Mobile App to see all gifts in your account.

If you've received multiple gifts, make sure to click the "claim your gift" button in each email/text message you receive and then add that gift to your account. 

If you can't find the original email/text message, you can always ask the sender to login into their account and send you a reminder email/text message with the gift link.

If the gift is still not showing in the Mobile App, try reloading the page by pulling down on the screen or navigating to "Sent Gifts" and then back to "My Gifts".

If the gift is still not showing, you may have made a typo in your email when adding the gift to your account, and then later created a new account with a different email. To check, open the original email/text message you received for the gift and click the "claim your gift" button to see the email address you entered when claiming the gift (see image below). You can then login with that email address, or contact us if you'd like a gift transferred to a different account.

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