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Why is the merchant I want unavailable?

What if a merchant is greyed out in the list of options? Why can I not select the merchant?

Noah Reid avatar
Written by Noah Reid
Updated over 12 months ago

Merchants are greyed out when the value being redeemed is not offered by the merchant. Some merchants only offer specific values e.g. $10, $20, $100 etc., while other merchants accept a range of values e.g. $10-$500. These are listed below the merchant name as you browse.

To access greyed out merchants, gift recipients could simply split their Guusto gift into multiple merchant gift cards (e.g. a $75 Guusto gift, could be split into 1x $50 Starbucks gift card and 1x $25 Best Buy gift card).

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