Mark a Gift as Used
1. Login to Web Redemption Portal or Mobile App
2. Navigate to Redeem Gifts
3. Select the desired gift from the list of gifts in your account, then click View Details.
4. Make sure to redeem the gift at the selected merchant, and when you know the balance on the merchant gift code is $0, click mark this gift as used
Mark a Gift as Unused
You can always access your "used gifts" and mark any gift as "unused" if needed.
1. Navigate to Redeem Gifts
2. Click Used Gifts
3. Select the desired gift from list of used gifts in your account
4. Click mark this gift as unused