Please note that starting on January 2025, the below method will be the only way Microsoft Teams can integrate with Guusto. Any previous methods will cease to work.
Increase engagement by tying recognition to your company's communication platform! It is simple to connect Microsoft Teams to Guusto, and requires no IT expertise, maintenance, or employee training.
Please note that Integrations are a Teams feature.
Contact us to upgrade to a paid subscription.
A change that is worth noting regarding this new integration process is that the creator of the webhook will be cited whenever its executed (ie. John.Doe@company .com via this webhook)
To avoid this, its recommended to create a company account for your MS Teams that can set up webhooks instead (ie. [email protected] via this webhook)
Step 1: Create a Recognition Channel
If you already have a channel for recognition, you can skip this step!
To start, create a dedicated channel for recognition activities:
In Microsoft Teams, select the desired team.
Click on (...) More Options > Add Channel.
Name the channel (e.g., "Recognition" or "Shoutouts").
Step 2: Create a Workflow
Navigate to the recognition channel you created or selected.
From the left-hand menu, click (...) More Options > Add Workflow.
Choose Post to a Channel when a Webhook Request is Received as the workflow type.
Step 3: Add the Webhook URL to Guusto
Once the workflow is created, copy the webhook URL from the final setup step.
Go to your Guusto workspace and navigate to Workspaces > Settings > Integrations.
Select Microsoft Teams and paste in the webhook URL.
This setup will enable your recognition channel to automatically post recognition messages based on webhook requests from Guusto.
App installation set up Instructions
To send recognition directly within Microsoft Teams, you'll need to add the Guusto app. There are multiple ways to do this:
Adding from the Apps Menu:
Go to the left-side navigation in Microsoft Teams and select Apps.
In the search bar, type Guusto and select the app to install.
Adding from the Messaging Area(Reccomended):
In any chat or channel, go to the Actions and Apps menu (located below the message box). Clicking the + button and search for Guusto.
