FAQ

Frequently Asked Questions

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29 articles in this collection
Written by Skai Dalziel, Joe Facciolo, Emma W. and 2 others

Gifting

FAQ - Prepaid Mastercards®

Frequently asked questions about Prepaid Mastercards

Written by Emma W.
Updated over a week ago

Gift Redemption

Do I have to sign up to redeem my gift?

Written by Skai Dalziel
Updated over a week ago

Where can I redeem a Guusto gift?

What partner merchants are available?

Written by Skai Dalziel
Updated over a week ago

What if someone sent me a gift and it's missing / not showing in my Guusto account?

Where is my gift?

Written by Joe Facciolo
Updated over a week ago

Are Guusto gifts a taxable benefit?

Tax implications for employees receiving gift cards

Written by Skai Dalziel
Updated over a week ago

How do I redeem a Guusto gift for a Prepaid Mastercard®?

Written by Skai Dalziel
Updated over a week ago

Other

Commonly Used Files in Guusto

Commonly Used Files

Written by Noah Reid
Updated over a week ago

Guusto Pricing

Our pricing options

Written by Luc Guetre
Updated over a week ago

How to add your name to your G2 review

Edit review so that your name is visible

Written by Emma W.
Updated over a week ago

Verify your Account

Account verification to fund your account via credit card

Written by Luc Guetre
Updated over a week ago

FAQ - Premium Accounts

Frequently asked questions about Premium Accounts

Written by Emma W.
Updated over a week ago

Can I get my business listed as a merchant redemption option on Guusto?

Written by Skai Dalziel
Updated over a week ago

Does the Guusto Web Platform cost anything?

Written by Joe Facciolo
Updated over a week ago

How do I setup my Account Profile?

Written by Skai Dalziel
Updated over a week ago

How do I create an account?

Written by Skai Dalziel
Updated over a week ago

What is the pay-it-forward feature?

Written by Skai Dalziel
Updated over a week ago

What do I do if my zip/postal code fails verification?

Written by Skai Dalziel
Updated over a week ago

Can I access my Guusto account after leaving my company?

Written by Skai Dalziel
Updated over a week ago

Guusto Onboarding Guide

Onboarding guide for our new users

Written by Emma W.
Updated over a week ago

How do I reset my password?

Written by Skai Dalziel
Updated over a week ago

Why should I choose Guusto?

Benefits of choosing us as your recognition and appreciation platform!

Written by Emma W.
Updated over a week ago

How do I customize the list of Gift Reasons for sending gifts with my Personal Account?

Written by Skai Dalziel
Updated over a week ago

Why is Guusto a good investment?

Check out our ROI calculator!

Written by Emma W.
Updated over a week ago

How does the Dashboard page work?

Written by Skai Dalziel
Updated over a week ago

How do I change the email on my account?

Written by Skai Dalziel
Updated over a week ago

What is Guusto?

Who we are and what we do

Written by Emma W.
Updated over a week ago

How do I upload a list of Pre-loaded Recipients for my Personal Account?

Written by Skai Dalziel
Updated over a week ago

What does Guusto mean?

Written by Joe Facciolo
Updated over a week ago

How do clean water donations work?

Written by Skai Dalziel
Updated over a week ago