Before a Guusto gift can be used with a merchant, it first must be claimed and redeemed. Claiming a gift to your account means the gift can never expire, and at any time in the future you can redeem your gift for a merchant gift card.
If you already have an account, your gift may already be there waiting for you, and you can claim it easily from within your account! Login and go to Redeem Gifts to find out!
📫 If your gift was sent over email or text click here.
📥 If you've already claimed your gift to your account, click here.
My gift was printed, I have a paper copy, I have a URL or QR code
1. Enter the URL (link) displayed on your printed gift into the address bar of a web browser exactly as shown - it is case sensitive! This means if your URL (link) shows a capitalized or lowercase letter, you must type it exactly the same way in your web browser.
If you run into trouble, reach out to our customer support team for assistance, find the chat bubble in the bottom right :D
2. Proceed to step 1 of the 'My gift was emailed to me' section below and follow the instructions from there :D
My gift was emailed or texted to me
1. Click Claim Your Gift in the email or text message you receive - it will open a web browser.
2. Click Login or Sign up to claim gift. Find support here if you run into any difficulty signing up or logging in.
3. Once you're all logged in, click Add gift to this account.
4. Type something to let the sender you've received the gift, and click Confirm.
Now that your gift has been claimed, you can redeem it!
How to redeem your gift
5. Within your Guusto account, go to Redeem Gifts and click View Details for the desired gift from list of gifts in your account (skip to step 9 if your gift was sent as a specific merchant gift).
6. Enter the desired amount to redeem, and click browse. If the currency selector appears beside, you are able to select any one of the available currencies.
7. Select and Confirm desired merchant. Once a merchant is selected, it cannot be changed.
8. Click View Gift Card to view the merchant gift card - it will open in a new tab or window.
9. Present your merchant gift card on your mobile phone as a PDF or a screenshot. You also have the option of printing your merchant gift card. The merchant staff will redeem it like any regular gift card.
