How to Manage Rewards

Ref # is unique to each reward you send and allows you to search for a specific reward.

Order # denotes which order the reward was included in.

Order Date tells you when a reward was purchased.

Sent Date tells you when a reward was sent to the recipient.
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Recipient is who the reward was sent to.

Claimed By is the account that claimed it.

Sender is the person who sent the reward.
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Value: is the dollar amount the reward was sent for.

Merchant: is the merchant the reward was originally sent for. When a user redeems your reward with a particular merchant, you’ll be able to see which merchant it was redeemed with, listed under the merchant the reward was originally sent for.

Message: is the text you have included when you initially sent the reward.

Reason: is the reason you've chosen when sending the reward. If you haven't chosen a reason, it will show as no reason.
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Actions: the three dots are where you can make several changes to the reward, and also view it further. These actions are only available within one year of the send date.
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With View Reward, you can access the reward you've sent.
With Resend, you can resend the reward, even to another email.

With Edit, you can make several edits to the reward.

With Cancel, you can cancel the reward to refund the value to your account.

With Print, you can print your reward to give to your recipient.
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Status is where you can see whether your reward has been claimed or cancelled.