This article serves as a detailed reference guide for all the fields that can be found throughout the Order page and the Delivery & Recipients page in the Send Rewards section.
Order Details
Reward Details -
Merchant can be selected, but most users leave it as "Any Partner Merchant" to allow the recipient to choose the merchant.
Number of Rewards can be 1-1000 rewards on any order.
Reward Value can be any whole number value between $5 - $10,000 inclusive (merchants offer a minimum redemption value of $5; recipients can split their reward across multiple merchants).
Reward Currency - Select the currency you'd like to send the reward in.
Reason allows you to select a reason from the dropdown menu for the reward that you're sending out.
Message will let you customize the message that appears on the reward.
Image, GIF/Emoji or PDF attachment: the image will default to your Profile photo, but you can load a different image or GIF. PDFs can be sent as an attachment as well. AI Assistant – a new feature to help you write the message on your reward.
Optional Settings -
Sender name allows you to customize the From name that appears on the reward that is being sent out.
Claim Period allows you to set a period during which the reward must be claimed before it is automatically cancelled and fully credited back to the reward sender's account balance.
Show reason on reward allows the sender to include the reason when sending a Guusto reward, so the recipient knows why they are being recognized or rewarded.
Pay-It-Forward (must re-reward), if toggled on, will mandate that the initial reward recipient pass the reward to someone else.
Hide from Recent Activity feed feature allows you to hide reward activity from the Recent Activity section on the Dashboard.
Recipient Details
Recipient Info -
Full Name - Reward recipient's first and last name.
Recipient Email - The email address at which the reward recipient will receive their reward.
Recipient Cellphone # - The cellphone number at which the reward recipient will receive their reward.
Notes - allows you to make any notes about the recipient (like their department or business unit for expense tracking). These will not be visible to the recipient.
Delivery Date - you can schedule each reward for a different date, or leave this field at the default value to deliver your reward immediately.
Notify Manager - enter the email addresses of the managers you wish to notify.
If "Notify Managers when direct reports are recognized" is selected under notifications, the individual's assigned Manager will be chosen. You can choose to add more recipients via the option above.