To get Prepaid Mastercard added to your program as a merchant option, your company just needs to complete these KNOW YOUR CLIENT FORMS for the processor (note: they will only approve programs that will spend more than $1000).


For full details on how to claim gifts to your account, view the Redemption Guide.

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Redeem Gift in your Account for Prepaid Mastercard

1. Select the desired gift from list of gifts in your account (skip to Step 3 if the sender pre-specified Prepaid Mastercard as the merchant).

2. Enter the desired amount to redeem and choose Prepaid Mastercard (Virtual) or Prepaid Mastercard (Choice). Once a merchant is selected, it cannot be changed.

Prepaid Mastercard (Virtual):

You would receive a Virtual card to use instantly online (USD or CAD) or add to a digital wallet to pay with Tap (USD only).

Fees associated with Virtual card:

  • $0 fee for Redeem Amount of $10-$1000

The Prepaid Mastercard will expire 6 months from the date Redeemed, and is valid through the last day printed on the card.

Prepaid Mastercard (Choice): 

You get the choice of a Physical card mailed to your address (USD or CAD), or a Virtual card to use instantly online (USD or CAD) or add to a mobile wallet to pay with tap (USD only).

Fees associated with Choice card:

  • $5 fee for Redeem Amount of $25-$105
  • $10 fee for Redeem Amount of $106-$260
  • $15 fee for Redeem Amount of $261-$514

The fee is deducted from Redeem Amount and includes any printing or shipping costs. If you Redeem $100, you would receive a $95 Physical or Virtual Prepaid Mastercard. 

The Prepaid Mastercard will expire 6 months from the date Redeemed, and is valid through the last day printed on the card.

3. View selection with Redeem Amount and Fees Deducted, and click View Card Info. In the example below, you would receive a Prepaid Mastercard (Choice) for $20 CAD.


4. You will then see a popup confirming that you have been emailed a secure Prepaid Mastercard link from [email protected] with a subject line of Your Mastercard Has Arrived. 

5. Click the link in your email. All the information you need to use and track your card, including balance and spend history, is available online in one secure, convenient place, accessible via the link in your email.


6.  Choose Virtual Mastercard or Physical Mastercard.

7. Enter your address (this will be used for mailing you a Physical card or for your Billing Address for security checks when shopping online).

8A. Physical: Wait 7-10 business days for your Physical Mastercard to arrive by mail. 

8B. Virtual: View your Virtual Mastercard details, and use them for shopping online (USD or CAD) or load it to a mobile wallet to pay with tap (USD only). 

9. Optional: Secure the Payment by creating a username and password. This will allow you to login anytime at https://www.guustodigitalrewards.com/Login without having to access your original payment email.

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Legal Fine Print

USD

The Guusto Prepaid Mastercard is issued by Transact Payments Limited pursuant to licence by Mastercard International Incorporated. Transact Payments Limited is authorized and regulated by the Gibraltar Financial Services Commission.

CAD

Use your Card at millions of locations worldwide, everywhere you see the Mastercard Acceptance Mark. Card is issued by Peoples Trust Company pursuant to licence by Mastercard International. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.

Utilisez votre carte à des millions d’endroits dans le monde entier, partout où vous voyez la marque Mastercard. Carte est émise par la Compagnie de Fiducie Peoples conformément à la licence par Mastercard International. Mastercard est une marque déposée et le concept de cercles est une marque de commerce de Mastercard International Incorporated.

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