Can I schedule Rewards?
Yes! You can schedule rewards to be sent automatically on a specific future date. Scheduled rewards are sent between 9am and 10am PST on their scheduled date. To schedule an individual reward, simply use the Delivery Date field on the Delivery & Recipients page of the reward sending flow.
Can I change the sender name when I send a reward?
Yes! When sending a reward, you can enter any name you'd like as the Sender Name.
Can I attach PDF files to rewards?
Yes! You can expand the Optional settings when sending from the dashboard Quick Send. When sending from the Send Rewards page, you can simply click the š at the bottom of the message box.
What reward values are available?
You can purchase rewards ranging from $5 - $10,000 CAD. Many merchants offer open denominations. This means rewards can be purchased and redeemed for any value in the range listed above.
However, some merchants (e.g. Starbucks) only offer fixed denominations (e.g. $5, $10, $25, $50 and $100). In the event that you are trying to purchase a reward in a denomination that a merchant does not offer, our system will prompt you to adjust your reward value.
How does the claim period feature work?
The claim period feature sets an expiry date on the reward being sent. When that expiry date is reached, if the reward has not been claimed, the reward will expire and the value of the reward will be refunded to the sender in full.