Learn how to deactivate a Workspace Member in Guusto—whether an employee has left your company or you simply need to remove their access. Deactivating a member ensures they no longer have permission to send rewards or make shoutouts through your Workspace, while still allowing them to access their personal account and redeem any previously claimed rewards.
Follow the steps below to deactivate a Workspace Member in your account:
1. Navigate to Workspaces
2. In the sub-menu, click Manage Members
3. In the drop-down menu at the top left of the page, select your desired workspace.
4. Uncheck the box under the "Status" column for each Member you'd like to deactivate
Note: Deactivating a Workspace Member will remove their access to the Workspace Member Account. Of course, they can still log in to Guusto with their email and password to access their personal account and see any rewards they have received or any rewards they have sent with their own credit card.
However, they would not be able to select the Workspace Member Account from the dropdown menu in the header bar on any page (Dashboard, Send Rewards, Manage Rewards, Account Funds, Shoutouts, Reports) to see associated Workspace Member data. Also, the Workspace Member would no longer show as an option to send a Shoutout.