Note: Automatic reminders are sent 1 week after the gift was initially sent and 1 week before the end of the claim period for any unclaimed gifts.
1. Navigate to Reports and then Order History.
2. Click the three dots next to the gift you want to resend. Then, click Resend from the drop-down menu.
3. Select your preferred method to resend the gift to the recipient.
Resend via Guusto
Resend via your email
Resend the gift link by copying and pasting it into your own communication tool (e.g., Slack).Click Apply to Selected button.
If you have multiple unclaimed gifts that you would like to resend, you can do so by following the steps below!
1. Navigate to Gift Reports > Order History.
2. Select multiple unclaimed gifts by checking the box next to the gift thumbnail.
3. Click Apply to Selected.
4. In the modal popup, click the Resend Gifts button.
