To manually cancel a gift and get funds back to your team balance:
Login to your Guusto account.
Navigate to "Gift reports".
Click on "Order History".
4. Find the gift you would like the cancel, click on the three dots below actions and choose "Cancel". The funds will return to the gift sender's team member funds.
Related Articles
How does the Dashboard page work?
How can I make changes to a gift?
See all articles For Gift Senders