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Guusto Onboarding Guide

Onboarding guide for our new users

Written by Noah Reid

Welcome to the Guusto community!

Here are some helpful resources (including articles and videos) that will help you get started with setting up your account:


How to send and redeem gifts

These articles will guide you through how to send and receive Guusto gifts:


Setting up teams for gifting

If you wanted to add multiple gift senders to your account, see this guide for setting up:


How to set up teams for Shoutouts (Non monetary recognition)

Here's our guide to rollout your team for the non-monetary recognition tool – Shoutouts:


How to add Prepaid Mastercards as a gift option

If you'd like to have Prepaid Mastercard added to your program as a redemption option, you just need to fill out the "Know Your Client" forms required by Mastercard's team for security. More info on the application as well as a link to fill in the application are included in the article below:


Onboarding Video for New Users

This onboarding video is designed specifically for new free trial users and walks you through everything you need to get started with employee recognition using Guusto.

If you haven’t already started your free trial, you can sign up here and follow along with the video:

In this tutorial, you’ll learn how to:

  • Navigate your dashboard

  • Add recipients

  • Load funds into your workspace

  • Send recognition and rewards

  • Customize gift experiences

  • Redeem gifts with Guusto


Additional Resources


The resources above will provide you with the necessary instructions on getting your account started. If you prefer one-on-one coaching over account setup, contact your customer success manager to book a time to chat!

We look forward to helping your team build a culture of real-time recognition, and inspire great employee performance and customer loyalty!

Muucho Guusto,

Team Guusto


Need help along the way? Feel free to reach out to Guusto Support - we’re happy to assist!

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